FAQs

Your normal retirement date is your 60th birthday.

You can normally retire before or after this date, subject to certain restrictions. More details can be found in the Scheme booklet, or you can ask the Scheme Administrators.

Please contact the Scheme Administrators using the details on the 'Contact Us' page of this website.

Your State Pension Age depends on your gender and when you were born. You can find out your State Pension Age on the following website, https://www.gov.uk/state-pension-age/y

A deferred member is a person that has accrued benefits within the Scheme, but has not yet retired. 

In a defined benefit pension scheme, such as the BACB Pension Scheme, the amount you are entitled to at retirement is determined by your salary, the duration of your career, and the accrual rate specific to the scheme. 

There is a pension fund from which pension payments are made. This fund is invested in the market to provide a return in a way determined by the scheme trustees. The investment performance of the fund does not affect the amount of pension that members receive. The investment risk is borne by the company, as they are ultimately responsible for making good any deficit in the scheme.

The Trustees look after the Scheme, and ensure that benefits are paid in line with the Trust Deed and Rules.

The easiest way for you to let us know that you have moved is to send us an email to tonbridge.admin@firstactuarial.co.uk.

Please include your full name, your old address, your national insurance number and your date of birth on your email.  If you would prefer to send this information in a letter, you can write to:

The Trustees of the BACB Pension Scheme, First Actuarial LLP, Fosse House, 182 High Street, Tonbridge, Kent, TN9 1BE

If you have changed your name, you should let us know so we can update our records.

In order to update our records, we will need to see a copy of your marriage certificate. Please send your original marriage certificate along with confirmation of your new name, address and date of birth to:

The Trustees of the BACB Pension Scheme, First Actuarial LLP, Fosse House, 182 High Street, Tonbridge, Kent, TN9 1BE

We will return the certificate to you by recorded delivery on the day of receipt. You may also wish to consider updating your Expression of Wish form.

The Expression of Wish form is considered by the Trustees when deciding to whom any lump sum benefits should be paid, in the event of your death. The Trustees would also consider other information, such as whether you have any children or other dependants when reaching their decision.

You can contact First Actuarial and we will send a copy to you in the post.

We are sorry that you have a complaint. As a first step, please let us try to put this right. Contact First Actuarial as the Scheme Administrators and let them know details of your complaint. If this does not satisfactorily resolve your complaint, you should raise a formal complaint by following the “Internal Dispute Resolution Procedure”. You can request a copy by contacting First Actuarial and we will send a copy to you in the post.

You can contact the Scheme Administrators using the details on the 'Contact Us' page of this website to ask any questions that haven't been covered on this page.

Pensions in payment are increased on 1 May each year.

The Scheme Rules stipulate that your pension will increase in line with the increase in the Retail Price Index, for the twelve months to March. The Rules also have provision to "carry forward" previous increases in the Retail Price Index above a maximum of 7.5% per annum "compound". This means there is the potential for pension increases to differ between members, based on the different retirement dates. 

You will receive a letter each year setting out the pension increase that you have been awarded.

Upon your death, a pension of 50% of the amount you were receiving (before any reduction due to any tax-free cash sum you may have taken on retiring) will be paid to your spouse or eligible dependant.